Entrance and Exit Counseling for Federal Direct Loans

Policy Number: #03-60-02-07
Policy Type: Administrative
Administrative Policy Type: Enrollment Services
Approval Date: November 13, 2018
Responsible Office: Financial Aid
Responsible Executive: Vice President for Enrollment Services
Applies to: Students and Parents who are recipients of Title IV Federal Aid

Entrance and Exit Counseling for Federal Direct Loans Policy Statement

Federal Direct Loan borrowers must complete online counseling for Wiley College. The purpose of the loan counseling is to provide students and parent borrowers with information regarding their rights and responsibilities as borrowers. Entrance Loan counseling reinforces the commitment that comes with the acceptance of a student loan and to help students understand how to better manage their student loans for educational purposes. Exit counseling is designed to prepare students for the repayment of student loans and help with personal financial management. It is important for all borrowers to realize student loans are not grants or scholarships and must be repaid.


Definitions

Entrance Counseling: Tutorial to ensure a federal student loan borrower understands the terms and conditions of the loan as well as their rights and responsibilities before receiving the loan.

Exit Counseling: Tutorial to ensure a federal student loan borrower understands how to repay loans and review deferment and repayment plan options. Exit counseling also demonstrates the borrower’s rights and responsibilities.

Contacts

The Office of Financial Aid officially interprets this policy. The Vice President for Enrollment Services is responsible for obtaining approval for any revisions as required by ADM Policy #03-60-02-07. Questions regarding this policy should be directed to The Office of Financial Aid.

Stakeholders

Students and Parents

Policy Contents

Entrance Counseling
Each student receiving a loan for the first time at Wiley College must complete online loan entrance counseling. Counseling must be completed online at www.studentloans.gov. The student or parent borrower will need their FSA ID to complete the online counseling. The process takes approximately 20-30 minutes to complete. This requirement applies to students who are borrowing a Federal Student Loan for the first time. This is not required for students who previously borrowed at another institution and have completed the entrance counseling before. Loan funds will not be released until this requirement has been met. Students will be notified in person and through email regarding mandatory entrance counseling after their eligibility is determined and financial awards have been accepted. Notification methods will be documented in PowerFaids by the financial aid counselor assigned to the students. Financial Aid counselors are available Monday through Thursday, 8am to 5pm to meet with a student who may have questions about the process. Completion of entrance counseling will also be documented in PowerFaids. Students who previously completed entrance counseling for Wiley College are not required to complete entrance counseling each year.

Exit Counseling
All student borrowers are required by Federal Law to complete exit counseling using www.studentloans.gov upon graduation, officially or unofficially withdrawing, dropping below half-time enrollment, or failing to return for a following semester. Counseling may be completed online at www.studentloans.gov. Exit counseling takes approximately 30-40 minutes to complete. Financial Aid counselors are available Monday through Friday, 8am to 5pm to meet with a student who may have questions about the process. Completion of exit counseling will also be documented in PowerFaids.

Students who are scheduled to graduate at the end of each term will be encouraged to complete their exit counseling session during graduation meetings. The student will also receive information regarding their loan balance and receive payment option information.

Students who officially withdraw from the College will receive exit counseling when requesting the signature of an Office of Financial Aid administrator. The Office of Financial Aid will not sign the withdrawal form without proof of exit counseling. The exit counseling confirmation will be attached to the withdrawal form and placed in the student’s file.

If the student does not complete a loan exit session, he/she will receive exit counseling materials within 30 days of the notification for separation from the institution by email or postal mail.