Wiley College is currently seeking qualified applicants for the position of Registrar. As a member of the Academic Affairs team and reporting to the Provost/Vice President for Academic Affairs, the Registrar is responsible for developing a student-centered approach to student records with an emphasis on providing exemplary service to all constituents. The Registrar serves student enrollment needs through overseeing the timely scheduling of classes, collection and posting of grades, and confirmation of the completion of graduation requirements; interprets academic policies; and provides guidance and oversight to maintain the professional integrity of the office. The Registrar provides vision, leadership, supervision, and professional development for office staff, and maintains a high degree of contact with Wiley College stakeholders. In coordination with the Academic Deans, the Registrar plans and implements all registration and academic records management processes including certification for graduation.
The duties, performed in accordance with the American Association of Collegiate Registrars and Admissions Officers [AACRAO] Code of Ethics, include but are not limited to:
- Coordinates and oversees the maintenance of the Student Information System with respect to student demographics, enrollment and academic data; supervises the timely verification of this information. Is responsible for the student records component of Jenzabar.
- Works closely with the Academic Council, of which the Registrar is a member, to ensure the integrity of the curriculum approval process. Ensures college academic policies are expressed in the student information system and that the system is utilized to its maximum potential.
- Manages and processes course inventory with respect to program, title, credit and other significant changes as approved by the Academic Council and Provost. Maintains archive of Academic Council approvals.
- In coordination with deans and conveners publishes the College Catalog in conjunction with deadlines developed by Provost.
- Performs updates for degree audits with approved Academic Council changes.
- Plans and directs all registration and add/drop processes in coordination with related units of the College (Student Success Center, Division of Enrollment Services., Academic Advisors, Division of Business and Finance, Office of Institutional Research, Office of Extended Education, Institutional Technology) and unit professionals.
- Maintains the accuracy, integrity and security of the academic records of all current and former graduate and undergraduate students in accordance with professional standards and technological media.
- Certifying official for all official transcripts and a variety of enrollment verifications for federal and state agencies, banks, consulates, NAIA, employers, etc.
- Supervises the activities and responsibilities of professional and clerical staff members and provides required personnel reviews. Retrains staff as responsibilities change.
- Participates in and delivers FERPA training as necessary. Delivers workshops for new faculty as requested by Provost.
- Develops yearly unit fiscal budget, projects, and plans fiscal needs based on past history, growth, trends and technological directions pursued by the College.
- Serves on a variety of College committees and consults with the administration to develop policies related to the functions of the office.
- Provides students and staff (and parents/guardians, when appropriate) with a sensitive and confidential environment as situations dictate to discuss individual academic situations and provide appropriate counseling or referral when necessary.
- Processes approved course Waiver/substitution/equivalency on a case by case basis.
- Brings issues to Provost‘s attention when necessary. Takes appropriate action to maintain high quality of customer service and efficiency in the unit.
- Works with the Assistant Registrar to supervise the front office staff to ensure adequate telephone and office coverage. Monitors activity and responses to ensure services which are student-centered and customer service focused.
- Reviews requests for in-state tuition; determines eligibility and processes approved requests for in-state tuition per current college policy.
- Works with the Office of the Provost and Academic Deans to provide accurate data and reports of student standing each term and develop internal procedure for review and update of student records based on academic standing. Processes student standing updates and changes based upon dean decisions.
- Advises and counsels students, parents, staff and colleagues regarding course offerings and registration.
- Participates in first-year and transfer orientation programs as a representative of the Registrar’s Office.
- Assists with commencement responsibilities assigned to the Office of the Registrar and provides commencement event coverage.
Requirements: The successful applicant will possess a bachelor’s degree; a master’s degree is preferred. Applicants who do not possess the required education may substitute the indicated experience on a year basis (30 credit hours is considered one year of college). At least three (3) to five (5) years of experience in a Registrar’s Office or a very closely related field. Three (3) years progressive supervisory experience required.