The Department of

Student Support Services

Inspiring, challenging, and empowering Wiley students

The Student Support Services TRiO program (SSS) is a federally funded program through the U.S. Department of Education. The program is funded to provide services to students who are first generation, low income, and disabled. The SSS program provides assistance to 200 eligible students each year who are committed to their college education and willing to participate will be offered enriched services designed to help them meet their educational goals. When the 200-student capacity has been met, a waiting list of eligible students will be established.

Quinten D. Bates M. Ed

Director of Student Support and Disability Services
Office: (903) 927-3298 | qbates2@wileyc.edu


The mission of the Student Support Services Trio program is to inspire, challenge, and empower participants from a diverse and disadvantaged background by providing enhanced academics and supportive services necessary for their retention and ultimate graduation.


The goal of the Student Support Services program is to provide the academic support necessary to help students remain in school and complete their education.

Mandated Services

Student Support Services Participants have access to these FREE services to ensure that students on the Wiley College campus are successful in their academic career. Some of these services include:

  • Academic Tutoring. Tutoring is offered in a one-on-one or group setting, on an as needed basis. SSS participants have the opportunity to take advantage of these free services for courses such as English, foreign languages, math, and the sciences.
  • Academic Advising. An Education Plan leading to Graduation will be created and updated with the Academic Advisor. Student Support Services participants must meet with the TRIO academic advisor at least two times each semester to discuss individualized Success Plan (ISP) and progress towards degree completion, locating public and private scholarships, and assistance in completing financial aid applications. By requiring academic advising, SSS students will be closely monitored for warnings of academic difficulty and immediate interventions will be provided. The advisor will also monitor the participants’ academic progress and provide intrusive advisement to help students persist in their programs of study.
  • Financial Aid

Assistance with filling out the FAFSA application. Help with scholarship searches and applications.  Apply for FAFSA at https://fafsa.ed.gov/

  • Financial Literacy

Provide Education/Counseling on Financial and economic literacy.

Graduate School Services

  • Provide assistance to graduate school/professional programs

What are the Eligibility Requirements

Admission to the program is selective and students wishing to apply must meet at least one of the mandatory criteria:

  • Be first be admitted and/or enrolled at Wiley College.
  • Be a U. S. citizen or a permanent resident
  • Have an academic need

And meet at least one of the following criteria:

  • First-Generation Student (Neither of your parents/legal guardians have a bachelor’s degree).
  • Low-income (as determined by the United States Department of Education based upon taxable income).
  • A Student with a disability (Must have documentation to prove your disability impedes your academic success).

How to Apply

If you meet the above-mentioned criteria, you may be eligible for participation in the Student Support Services program.  Please pick up an application from the SSS office in room 128 in the Wiley College Pemberton Complex or download, complete, and return an application. This information will assist us in determining your eligibility and how we may serve you best.  All documents are confidential and will be protected as such.  If you have questions, call us at (903) 927-3230.

Bring the following documents for proof of eligibility:

A High School or College Transcript
Current Income Tax Return
Official SAT, ACT, or Proficiency Profile scores
Completed FAFSA

After the above items have been completed and submitted to our TRIO office, we will then schedule your first appointment.  Remember, the beginning to applying for any financial assistance is to complete the Free Application for Federal Student Aid (FAFSA)