The Office of
Institutional Research and Effectiveness
Jerelyn L. Duncan, DM/OL
Executive Director, Institutional Research
Office: (903) 923-2464 | jduncan@wileyc.edu
Marcell Banks, M.A.
Director, Institutional Research
Office: (903) 927-3390 | mbanks@wileyc.edu
Varrie Pennywell, BS
Testing Services Coordinator
Office: (903) 927-3237 | vpennywell@wileyc.edu
Mission
The Office of Institutional Research (IR) provides unbiased research, analysis, and reporting that employs a holistic understanding of complex institutional business processes to promote data-informed decision-making of internal and external entities.
Data & Resources
Student Profiles
Student Snapshots
Common Data Sets
Institutional Review Board
The Institutional Research office oversees university-wide accreditation (SACSCOC), assessment, and institutional research and provides support for the Wiley College strategic planning process.
Institutional Effectiveness staff have expertise in a variety of areas and are available as a resource to the university community on topics such as:
- Higher education trends and issues
- Survey development
- Data collection and data analysis (qualitative and quantitative)
- Conducting research to address emerging issues and to provide strategic information to assess and strengthen institutional performance
Institutional effectiveness is the systematic, explicit, and documented process of measuring institutional performance against mission in all aspects of an institution. (SACSCOC Resource Manual, May 2012, p 13)