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The Office of

Institutional Research and Effectiveness

Jerelyn L. Duncan, DM/OL

Executive Director, Institutional Research
Office: (903) 923-2464 | jduncan@wileyc.edu

Marcell Banks, M.A.

Director, Institutional Research
Office: (903) 927-3390 | mbanks@wileyc.edu

Varrie Pennywell, BS

Testing Services Coordinator
Office: (903) 927-3237 | vpennywell@wileyc.edu

Mission

The Office of Institutional Research (IR) provides unbiased research, analysis, and reporting that employs a holistic understanding of complex institutional business processes to promote data-informed decision-making of internal and external entities.

Institutional Review Board

The Institutional Research office oversees university-wide accreditation (SACSCOC), assessment, and institutional research and provides support for the Wiley College strategic planning process.
Institutional Effectiveness staff have expertise in a variety of areas and are available as a resource to the university community on topics such as:

  • Higher education trends and issues
  • Survey development
  • Data collection and data analysis (qualitative and quantitative)
  • Conducting research to address emerging issues and to provide strategic information to assess and strengthen institutional performance

Institutional effectiveness is the systematic, explicit, and documented process of measuring institutional performance against mission in all aspects of an institution. (SACSCOC Resource Manual, May 2012, p 13)