|
Information Systems Student Support Page
WILEY COLLEGE > Technical Support > Students

Welcome to the Information Systems and Technology Support Student Support Page at Wiley College!
Information Technology provides this page as the first line of support for a variety of common technology issues. If
the resources below do not address your issue, please complete a help desk ticket for escalated support.
Support can be accessed
via the link below:
Online Help Desk | HelpDesk Phone: (903) 927-3310
|
|
|
|
|
|
|
|
|
STUDENT SUPPORT INFORMATION
- HelpDesk and Contact Information
- E-mail
- AUP document
- Steps for checking e-mail on the web
- Tips for reporting e-mail issues
- How to acquire an e-mail account
- Student’s rights and responsibilities
- Ordering personal computers and peripherals
- JICS
- Passwords and Logins
- Wireless
- AUP document
- Steps for getting your computer set up for wireless/network access
- Students rights and responsibilities
- Computer labs
- We will post the labs, hours and contact information here.
- Phones
- We will post the phone information and assistance when phones are down.
- Cable
- We will post the cable information and assistance when cable is down.
- Technical Support
- ID Cards
|
|
|