Search for:  

Information Systems Student Support Page
WILEY COLLEGE > Technical Support > Students



Welcome to the Information Systems and Technology Support Student Support Page at Wiley College!

Information Technology provides this page as the first line of support for a variety of common technology issues. If the resources below do not address your issue, please complete a help desk ticket for escalated support.

Support can be accessed via the link below:

Online Help Desk | HelpDesk Phone: (903) 927-3310


STUDENT SUPPORT INFORMATION
  • HelpDesk and Contact Information
    • E-mail
    • AUP document
    • Steps for checking e-mail on the web
    • Tips for reporting e-mail issues
    • How to acquire an e-mail account
    • Student’s rights and responsibilities
  • Ordering personal computers and peripherals
  • JICS
  • Passwords and Logins
  • Wireless
    • AUP document
    • Steps for getting your computer set up for wireless/network access
    • Students rights and responsibilities
  • Computer labs
    • We will post the labs, hours and contact information here.
  • Phones
    • We will post the phone information and assistance when phones are down.
  • Cable
    • We will post the cable information and assistance when cable is down.
  • Technical Support
  • ID Cards