Information Systems Staff Support Page
WILEY COLLEGE > Technical Support > Staff

Welcome to the Information Systems and Technology Support Staff Support Page at Wiley College! Information Technology provides this page as the first line of support for a variety of common technology issues. If the resources below do not address your issue, please complete a help desk ticket for escalated support. Support can be accessed via the link below: Online Help Desk | Web Site Change Request HelpDesk Phone: (903) 927-3310
STAFF SUPPORT INFORMATION Email AUP document Steps for checking e-mail on the web Tips for reporting e-mail issues How to acquire an e-mail account Student’s rights and responsibilities Training Requsts General Technology training and trouble-shooting Jenzabar/JICS Other Training Schedule Passwords and Logins Wireless AUP document Steps for getting your computer set up for wireless/network access Students rights and responsibilities Steps for ordering personal computers and peripherals Steps for ordering office technology Computer labs We will post the labs, hours and contact information here. Office Phones We will post the phone information and assistance when phones are down. Techical Support ID Cards Long Distance Codes