Information Systems Faculty Support Page
WILEY COLLEGE > Technical Support > Faculty

Welcome to the Information Systems and Technology Support Faculty Support Page at Wiley College! Information Technology provides this page as the first line of support for a variety of common technology issues. If the resources below do not address your issue, please complete a help desk ticket for escalated support. Support can be accessed via the link below: Online Help Desk | Web Site Change Request HelpDesk Phone: (903) 927-3310
FACULTY SUPPORT INFORMATION Email AUP document Steps for checking e-mail on the web Tips for reporting e-mail issues How to acquire an e-mail account Student’s rights and responsibilities JICS/Jenzabar Passwords and Logins Wireless AUP document Steps for getting your computer set up for wireless/network access Steps for ordering personal computers and peripherals Steps for ordering office technology Computer labs We will post the labs, hours and contact information here. Office Phones We will post the phone information and assistance when phones are down. Cable We will post the cable information and assistance when cable is down. Techical Support HelpDesk ID Cards Long Distance Codes